Case study

AI Literacy for an Entire Organisation

We delivered role-based AI literacy and governance training tailored to the client’s policies.

Other · Training

The challenge

Leaders wanted staff to use AI safely and consistently, but skills and awareness varied widely.

We designed learning paths by role, ran workshops using the client’s own use cases and policies, and added follow-up coaching.

Client details are anonymised.

We set up policies, roles and controls so clinical and operational AI could be adopted responsibly and audited.

We replaced manual onboarding steps with governed n8n workflows connecting forms, CRM and email.

We built a RAG assistant that answers staff questions from approved documents, with source references.

Zoya KhanHead of Strategy & Sales